 |
197 East Hamilton Avenue Campbell, CA 95008 Phone: 800.233.5006 |
|
Section Two: Document Management Basics
Usability
One of the most important factors in how successful a document management system will be is how easy it is to use. Usability is critical in encouraging rapid staff acceptance. A system will only be widely used if it is simple to capture documents, organize and find them. The best systems are user-friendly and flexible enough to adapt to the way people already work within an organization, rather than forcing them to change their preferred way of working.
To guarantee that a document management system is readily accepted by users throughout an organization, it is important that the graphic interfaces for common operations, such as search and retrieval, are clear and easy-to-use. User-friendly interfaces not only assure rapid adoption of the document management system by staff, but they also reduce training expenses associated with implementation.
Go to Next Page
Go Back to the Guide Table of Contents
